Human answering services bill by the minute. AI receptionist software like Smith.ai will not touch your CRM or EHR. Codeora Vision builds a custom AI receptionist for small business on Vapi, Retell AI, and Twilio, agent-native, not retrofitted. It answers every call in under five seconds, routes and books into your calendar, and runs 24/7 at a flat rate.
Trusted by a top-5 US dental DSO, a multi-location medical group, and a national property management firm.
Updated June 7, 2026
HEAR IT LIVE
AI: Thanks for calling, this is your virtual receptionist. How can I help?
Caller: Hi, I think I chipped a tooth, do you have anything tomorrow morning?
AI: Sounds painful, I'm sorry. I can flag this for the on-call dentist and book you the first slot at 8:15 AM. Can I grab your name and date of birth?
WHAT IT IS
An AI receptionist is voice AI that answers your business phone, greets callers, routes and books them, and escalates urgent calls, 24/7. It pairs speech-to-text, a reasoning LLM, and text-to-speech, so callers talk instead of pressing through an IVR. Also called an AI virtual receptionist or AI phone answering service, it replaces voicemail and per-minute answering services.
First-mention enrichments: speech-to-text (STT, turning the caller's words into text) · reasoning LLM (the language model that decides what to say) · text-to-speech (TTS, the spoken reply) · IVR (the old "press 1 for sales" phone tree) · NLU (natural language understanding, reading what the caller actually wants).
Leads answered within 5 minutes convert up to 21× more often than those reached later.
A receptionist that picks up in under five seconds, every hour of the day, is not a convenience. It is the difference between a booked customer and a missed one.
CAPABILITIES
THE PROBLEM
Every missed call is a customer who dials a competitor instead. Most never leave a voicemail, and most never call back. For a small team juggling the front desk, the leak is constant and invisible. The fix is not more staff. It is a receptionist that never goes to lunch.
21×
higher conversion at a sub-5-minute response
NAR, 2024
$80B
projected contact center savings from AI
Gartner, 2024
40%
of calls answered at a typical law firm
Clio, 2024
61.7M
after-hours messages handled by AI in one year
EliseAI, 2025
INTERACTIVE
ESTIMATED REVENUE LOST / MONTH
$0
RECOVERED WITH AI RECEPTIONIST
$0
Payback vs $749/mo: 0% of recovered revenue
Estimates use your inputs and the NAR sub-5-minute conversion benchmark. Directional, not a guarantee.
SEE YOUR NUMBER
Send us your call volume and your average customer value. In a 30-minute review we will show you what after-hours and overflow calls are costing, and what a custom AI receptionist would recover. NDA from the first minute, no obligation.
THE COMPARISON
The real choice is rarely AI or nothing. It is AI versus a human answering service that bills per minute, a phone-system add-on like RingCentral AI, or generic AI receptionist software that cannot reach your systems. A custom AI receptionist gives you round-the-clock coverage and real integration, with no per-minute meter.
HOW IT WORKS
An AI receptionist works in four steps: answer, understand, act, and escalate. Codeora Vision runs the voice layer on Vapi, Retell AI, or Bland AI over Twilio and Telnyx, with Deepgram for speech and ElevenLabs for voice. The reasoning is agent-native on LangGraph, MCP, and Claude, so branching call flows stay clean as logic grows.
Picks up in under five seconds, 24/7, in your brand voice over a SIP trunk on Twilio or Telnyx. Audio streams live over WebSocket, with Deepgram speech-to-text and ElevenLabs text-to-speech. No hold music, no IVR tree.
Reads intent with NLU on LangGraph, MCP, and Claude (with GPT-4o or the OpenAI Realtime API where low latency matters): new patient, existing client, billing, lead, or emergency. Handles multi-turn calls and interruptions.
Books into Google Calendar, Calendly, Acuity, or your CRM, qualifies the lead, captures structured intake, and answers routine questions. Writes to HubSpot, Salesforce, Zoho, or GoHighLevel and sends a confirmation.
Warm- or cold-transfers genuine emergencies to your on-call human, filters spam, and logs every call to your CRM with a recording, transcript, and summary.
Need calls going out, not just coming in? That is our outbound AI voice agents service.
WHERE IT WORKS
The same custom AI receptionist adapts to each industry's tools, intake, and compliance. We also deploy it for HVAC and home services companies and for med spas. Vertical specifics live on the industry pages.
A multi-location dental practice cut missed calls to near zero and recovered after-hours bookings.
A medical practice routes new-patient intake and reminders without front-desk overflow.
A brokerage answers every inbound lead in seconds, day or night, and books showings.
A law firm lifted its phone answer rate from the 40% industry norm toward full coverage.
A property management company handles maintenance triage and leasing calls 24/7.
INTEGRATIONS
A custom AI receptionist is only as good as what it can reach. We build on the voice and telephony stack, then connect to the tools you already run and write every call straight into them.
VOICE & TELEPHONY
SCHEDULING
CRM
AUTOMATION & SYNC
HEALTHCARE & DENTAL
LEGAL & PROPERTY
Need two-way sync across several systems at once, beyond a single calendar push? That is where our deeper CRM and EHR integration work comes in.
COMPLIANCE
Calls are regulated, and healthcare and legal calls doubly so. We scope the right controls to your industry before the AI receptionist takes a single live call, not after.
TCPA
Consent capture, call-recording disclosure, and DNC handling on every regulated call.
HIPAA
PHI-safe intake for medical and dental practices. BAAs signed before launch.
SOC 2
Builds designed for SOC 2 controls: access logging, encryption, and audit trails.
GDPR
EU and UK data handling, retention limits, and deletion on request.
PCI-DSS
Secure handling for payment-adjacent and enterprise call workflows.
Property and real estate deployments also respect Fair Housing, and legal deployments preserve privilege. Controls are scoped per vertical before go-live.
PRICING
Most competitors hide pricing or bill by the minute. We publish flat rates. You pay one setup fee and one monthly fee, whatever your call volume does that month.
Single line, one calendar or CRM, 24/7 call handling, routing, booking, CRM sync
$1,500 ONE-TIME SETUP
Hear it in 48 hoursMulti-calendar, CRM plus structured intake, after-hours escalation, recordings, transcripts, summaries
$2,500 ONE-TIME SETUP
Hear it in 48 hoursMultiple numbers and locations, EHR or PMS integration, custom call flows, priority support
$3,500 ONE-TIME SETUP
Talk to an architectFlat means flat. No per-minute meter, no overage surprises. The price you see is the price you pay.
48-HOUR DEMO
Send us your three most common call types. In 48 hours we will build a working voice demo on your flows, so you can hear the pickup speed, the booking, and the brand voice for yourself.
PROVEN
Calls unanswered
BEFORE
~38%
AFTER
under 5%
Calls resolved without a human
BEFORE
0
AFTER
90–95%
Average pickup time
BEFORE
9 rings
AFTER
under 5 seconds
A four-location dental practice was losing roughly four in ten calls to front-desk overflow and after-hours gaps. We built a custom AI receptionist on Vapi, Retell AI, and Twilio, integrated to Dentrix, with HIPAA BAAs in place. It went live in two weeks and now handles 120k+ patient calls per quarter, qualifies and books directly into the schedule, and warm-transfers emergencies. Outcomes are from a single anonymized deployment and are not a guarantee.
FAQ
An AI receptionist is voice AI that answers your business phone, greets callers, routes and qualifies them, books appointments, and escalates urgent calls, 24/7. It pairs speech-to-text, a reasoning LLM, and text-to-speech, so callers talk instead of pressing through an IVR. Codeora Vision builds one custom to your CRM, calendar, and brand voice on Vapi, Retell AI, and Twilio.
Pricing is flat and published, never metered. Plans run from $1,500 to $3,500 one-time setup plus $499 to $999 per month, depending on locations, integrations, and call volume. There is no per-minute billing, which is where human services like Ruby Receptionists and AnswerConnect quietly add up. Every plan includes 24/7 coverage, routing, booking, and CRM sync.
It works in four steps: answer, understand, act, and escalate. The voice runs on Vapi, Retell AI, or Bland AI over Twilio, with Deepgram for speech-to-text and ElevenLabs for the spoken reply. The reasoning is built agent-native on LangGraph, MCP, and Claude, so it reads intent with NLU, follows branching call flows, books the appointment, and warm-transfers true emergencies. Every call is transcribed and logged.
For phone coverage, mostly. A custom AI receptionist handles 90 to 95 percent of inbound calls on its own: routing, lead qualification, booking, and after-hours coverage, answering in under five seconds. Codeora Vision keeps a warm-transfer path so genuine emergencies still reach a person. It augments your front desk rather than removing the human entirely.
It can be, when it is built for it. Codeora Vision designs medical and dental deployments for HIPAA, with signed BAAs and PHI-safe intake before any live call. Calling follows TCPA rules, builds are designed for SOC 2 and GDPR, and payment-adjacent flows follow PCI-DSS. Generic AI receptionist SaaS rarely signs a BAA, so HIPAA-bound practices need a custom build.
A virtual receptionist is usually a remote human, billed per minute, working set hours. An AI virtual receptionist is voice AI that answers every call instantly, 24/7, with no hold time and no meter. Codeora Vision builds the AI version custom to your Google Calendar, Calendly, or CRM, so it books and logs the call automatically instead of emailing you a message to action later.
Codeora Vision delivers a working voice demo in 48 hours, on your own call flows. A full custom deployment, integrated to your CRM, calendar, or EHR and tuned to your brand voice, typically goes live in about two weeks. Multi-location builds with EHR or PMS integration and deeper two-way sync through n8n or webhooks can run a little longer.
Yes, that is one of its core jobs. It checks live availability and books into Google Calendar, Calendly, Acuity, or SimplyBook, and into CRMs like HubSpot, Salesforce, Zoho, and GoHighLevel. We wire the two-way sync with n8n, Make, Zapier, or a direct REST API and webhook, so a booked call updates your schedule and CRM at once, then confirms with the caller.
DALLAS, TEXAS — RESPONDING IN < 4 HOURS
Stop paying by the minute and stop sending callers to voicemail. Send us your three most common call types and we will build a working AI receptionist demo on your flows, on Vapi, Retell AI, and Claude, in 48 hours. You decide after you hear it.